tpn Legal Notice

We at tpn operate an online entertainment platform available only in jurisdictions where local law permits. Our services include football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

This legal notice outlines the terms under which tpn operates, our service restrictions, user eligibility requirements, and your rights and responsibilities. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of tpn comply with the laws of their own jurisdiction.

If you have legal questions or wish to report a compliance concern, contact our legal team via email. This notice is not a substitute for our full terms and conditions — please review our complete terms before using tpn.

Our tpn Service Availability and Jurisdiction Restrictions

Where tpn operates and does not operate

tpn provides entertainment services in supported jurisdictions only. We define supported jurisdictions as regions where access to online gaming platforms is not prohibited by local law. We actively restrict access from jurisdictions where online wagering is banned or heavily regulated in ways that conflict with our service model.

We use geolocation detection and IP screening to identify users' locations. If your location falls outside our supported jurisdictions, you will not be able to create an account, deposit funds, or access tpn's games and markets. This applies globally — we do not make exceptions based on user requests.

Our supported service areas include parts of Southeast Asia, including Indonesia where our payment infrastructure (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) is fully integrated. Users in Jakarta, Surabaya, Bandung, and Medan may access tpn where local law permits. Users in prohibited jurisdictions cannot access tpn, even through VPN or proxy services.

User responsibility for legal compliance on tpn

You are solely responsible for verifying that your access and use of tpn comply with the laws of your own jurisdiction. We provide information about our service area, but we cannot provide legal advice. If you are unsure whether tpn is legal in your location, consult a local legal professional before accessing our platform.

By opening a tpn account, you represent and warrant that you are accessing our platform from a jurisdiction where it is legal to do so. If your jurisdiction's law changes or you relocate, you must inform us immediately. We reserve the right to suspend or terminate accounts of users located in prohibited jurisdictions.

tpn is not responsible for legal consequences of accessing our platform from a prohibited jurisdiction. If a user accesses tpn despite local prohibitions, that is the user's sole responsibility and legal risk.

Our tpn Account Policies and User Rights

Account eligibility and account opening on tpn

To open a tpn account, you must be of legal age in your jurisdiction (typically 18 or older, but this varies by location). You must provide accurate identity information and pass our KYC (Know Your Customer) verification. We require government-issued ID and proof of address. We do not open accounts for users who fail verification or provide false information.

One person may not operate multiple tpn accounts. If we detect duplicate accounts belonging to the same individual, we reserve the right to close all accounts and forfeit balances. Account sharing is prohibited — only the account holder may access tpn using their login credentials.

If you are subject to gambling restrictions in your jurisdiction (for example, if you are on a national account controls list), you are not eligible to use tpn. It is your responsibility to disclose this during account opening. Failure to disclose eligibility issues may result in account termination and balance forfeiture.

Data protection and privacy on tpn

We at tpn collect personal data (name, email, ID, address) for account verification and payment processing. We keep your data encrypted and separate from your account balance. We do not sell or share your personal information with third parties except where required by law (e.g., regulatory disclosure, fraud investigation).

Our full privacy policy is available on tpn's website. That policy explains how we use your data, how long we retain it, and your rights to access or delete your information. Data requests and deletion inquiries can be made to our privacy team via email.

tpn is not liable for data breaches caused by third-party payment providers (DANA, e-wallet, mobile banking, etc.). We use industry-standard encryption for all data transfers. If a third-party payment processor is compromised, they are responsible for notifying you and managing that breach.

Deposits, withdrawals, and balance on tpn

Your tpn balance is credited to your account in real time. Your balance is unified across all categories (football, live tables, slots, esports). Funds you win in one category are immediately available in another. Your balance is denominated in Indonesian Rupiah (IDR) or the local currency of your jurisdiction.

To withdraw funds, you must request a withdrawal through your tpn account. We verify your identity (if not already done) and process withdrawals to your registered payment method. Withdrawals to e-wallets (e-wallet, mobile banking) typically process within hours. Bank transfers (local payment, online payment, e-wallet, mobile banking) may take 1–2 business days.

tpn does not charge withdrawal fees. However, your payment provider may charge fees for receiving funds. Those fees are the responsibility of your payment provider, not tpn. We have no control over third-party fees.

Game settlement and dispute resolution on tpn

All tpn games and markets settle based on official results. Football matches settle based on official league rulings (Liga 1, Piala AFF, Champions League, etc.). Live-dealer games are conducted in real time with certified RNG (random number generator) software. Slot games use certified RNG algorithms tested and audited by third parties.

If you believe a settlement is incorrect, you may dispute it within 30 days by contacting our support team. We investigate all disputes within 24 business hours. If we find an error, we issue a correcting payout. If we find no error, we explain our ruling in writing.

tpn's dispute resolution is final after 60 days. If you remain unsatisfied after our investigation, you may escalate to an external dispute resolution body (where available in your jurisdiction). Our support team will provide instructions for external escalation upon request.

Service suspension and account termination on tpn

We at tpn reserve the right to suspend or terminate your account if you violate our terms, engage in fraudulent activity, fail identity verification, or access tpn from a prohibited jurisdiction. Suspension is typically temporary (24–72 hours). Termination is permanent.

If your account is suspended, your balance is frozen and you cannot deposit or withdraw. If we lift the suspension, your balance is restored. If your account is terminated, we will attempt to process your remaining balance as a withdrawal to your registered payment method.

We provide written notice of suspension or termination via email. You may request an explanation and have 30 days to appeal. Appeals are reviewed by our compliance team and a determination is issued within 7 business days.

Contact and legal inquiries on tpn

For legal inquiries, compliance concerns, or requests related to this notice, contact our legal team via email. Our legal team responds to inquiries within 5 business days. For urgent matters, you may also contact our support team, who will escalate your inquiry to our legal department.

Our address for legal service of process is available upon request to our legal team. By using tpn, you consent to jurisdiction and venue in the courts where tpn operates. This legal notice is governed by the laws of the jurisdiction in which tpn operates, regardless of your location.